18 2019 January
How Customer Obsession Creates Accountability for Change
It’s well-known that organizational change is difficult — in fact, 70% of change efforts fail, but awareness hasn’t improved the odds of success. Companies continue to...
Read More21 2018 November
To head off mass shootings, we need better technology — not less
In the wake of the Pittsburgh synagogue shooting last month, and more recently the Thousand Oaks, California shooting, the nation is deeply shaken and looking for someone...
Read More15 2014 November
How Good is Your Social Business Governance?
In our research and client work at Altimeter, one of the most misunderstood issues we see is social business governance. I’ve seen it defined as...
Read More14 2014 November
How Good Is Your Social Business Governance?
In our research and client work at Altimeter, one of the most misunderstood issues we see is social business governance. I’ve seen it defined as...
Read More