04 2012 January
Predictions for Social Business in 2012, Part II: Knowing Your Customer
Rather than simply make prognostications, I wanted to give actionable advice based on these trends. This is the second of my three predictions and priorities...
Read More15 2009 October
Can you control your customers?
[Original posted at altimetergroup.com] I just received an interesting email promotion for an upcoming conference. At the top of the email, in big bold letters...
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